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What a cookie is

A cookie is a small file a website saves in your browser. Sites can also use "browser storage", which works in a similar way. On this page, "cookies" means both.

Which cookies keep the forms working?

These are always on, because the site can't work properly without them. They don't track you across other sites.

WhatWhyHow long
Your first quote answersCarries the borough, postcode, house type and roof direction from the home page into the quote requestUntil you send the request or close the tab
Your cookie choiceRemembers whether you allowed analytics6 months (also kept in your browser's storage until you clear it)
Visit counting opt-outRemembers if you've switched off basic visit countingUntil you clear your browser
Cloudflare security (`__cf_bm`)Helps block bots and attacks on the site30 minutes (only set if Cloudflare's bot protection checks your visit)

We also count visits with Cloudflare Web Analytics. It sets no cookies and doesn't identify you. You can switch it off under "Settings" on the cookie banner.

Which cookies measure visits?

These help us see which pages are useful and where people get stuck. They only load after you accept on the cookie banner.

ServiceCookiesWhat it doesHow long
Google Analytics 4`_ga`, `_ga_NDP6PNMH5W`Counts visits and shows which pages people useUp to 2 years
Microsoft Clarity`_clck`, `_clsk`, `CLID`, `MUID`, `ANONCHK`, `MR`, `SM`Shows how pages are used through heatmaps and session replays (clicks, scrolling and mouse movement)From the end of your visit up to 1 year

We've set Clarity to hide anything you type into forms. Google and Microsoft may process this data outside the UK. See our privacy notice.

We don't use advertising or social media tracking cookies.

Changing your mind

Use "Cookie settings" at the bottom of any page to change your choice at any time. You can also clear this site's data in your browser settings.

Questions

Use our contact form.